Terms of Service

By creating an account or using CollisionClicks ("the Service"), you agree to these Terms of Service. If you use the Service on behalf of a business, you confirm you are authorized to bind that business to these terms.

CollisionClicks provides marketing tools for collision repair shops, including review requests and replies, online estimate scheduling, lead capture, email nurture campaigns, campaign planning, social and ad templates, print materials, and visibility reporting.

You are responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate shop information and keep it up to date. You must be at least 18 years old to use the Service.

The Service is offered as a paid monthly subscription. Your subscription renews automatically each month until canceled. You can cancel at any time from your subscription settings; access continues until the end of the period you have already paid for.

Payments are processed by our payment provider. Prices may change with at least 30 days' notice, and a price change never applies retroactively to a period you have already paid for. Early access pricing is honored for the lifetime of a continuous subscription.

Fees already paid are non-refundable except where required by law.

• Only email or message people who have given you permission to contact them, and honor opt-outs promptly.
• Do not use the Service to send spam, unlawful, misleading, or harassing content.
• Do not upload content you do not have the rights to use, or attempt to disrupt, reverse engineer, or resell the Service.
• Comply with all laws that apply to your marketing, including consent and anti-spam rules.

You keep ownership of the shop information, customer records, photos, and messages you add to the Service. You grant us permission to store and process that content only as needed to run the Service for you. You are responsible for having the right to store your customers' information and to contact them.

Review requests, replies, campaign copy, ad copy and other templates are starting points. You are responsible for reviewing anything before you publish or send it, and for the accuracy of prices, offers and claims you put in front of your customers.

The Service may connect to or reference third-party products, including Web-Est estimating software, Google Business Profile, and social or advertising platforms. Those services are governed by their own terms, and we are not responsible for them.

We work to keep the Service available, but we do not guarantee uninterrupted access. We may change, improve, or retire features, and we may suspend the Service for maintenance or for accounts that violate these terms.

The Service is provided "as is" without warranties of any kind. We do not promise specific marketing results such as a particular number of reviews, bookings, or sales. To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the claim, and we are not liable for indirect or consequential damages.

You may stop using the Service at any time and cancel your subscription. We may suspend or terminate accounts that violate these terms or that go unpaid. On termination, your right to use the Service ends; you may request an export of your data within 30 days.

These terms are governed by the laws of the State of Utah, without regard to conflict of law rules. Any dispute will be handled in the state or federal courts located in Utah.

Questions about these terms? Email support@collisionclicks.com or write to Web-Est, LLC, 12884 S Frontrunner Blvd, Ste 220, Draper, UT 84020.