Privacy Policy

• Account information: your name, email address, password (stored encrypted), and role.
• Shop information: business name, address, phone, logo, hours, and booking settings.
• Customer information you add: names, phone numbers, emails, vehicles, appointments, reviews, and lead details you upload or collect through your booking and lead forms.
• Marketing content: campaigns, templates, posts, and notes you create in the app.
• Payment information: handled by our payment processor. We do not store full card numbers.
• Usage information: pages visited, device and browser type, and actions taken in the app.

• To provide the Service, including sending review requests, booking confirmations, and campaigns you request.
• To show your dashboards, reports, and visibility checks.
• To process payments and manage your subscription.
• To provide support and respond to your requests.
• To improve the product and keep it secure.
• To send you product and account notices. You can opt out of marketing emails at any time.

We use cookies and browser storage to keep you signed in, remember preferences such as language, and understand how the app is used. You can clear these in your browser settings, though some features will stop working if you do.

We do not sell your information. We share it only with:

• Service providers that host the app, deliver email, and process payments, under contracts that limit their use of your data.
• Your own connected tools, for example a Google review link or social platform, when you choose to use them.
• Authorities when required by law, or to protect our rights and the safety of others.

You control the customer records in your account. If a customer asks you to correct or delete their information, you can do it in the app or contact us and we will help. We treat your customer data as confidential and do not use it for our own marketing.

Emails sent through the Service are subject to anti-abuse screening. Recipients can unsubscribe at any time, and we honor unsubscribe requests for your account.

We keep your data while your account is active. After you cancel, we retain it for up to 90 days so you can reactivate or export it, then delete or anonymize it, unless we are required to keep it longer.

We use encryption in transit, access controls, and monitoring to protect your data. No system is completely secure, so please use a strong, unique password and let us know right away if you suspect unauthorized access.

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. California residents may exercise their rights under the CCPA/CPRA, including the right not to be discriminated against for making a request. To make a request, email support@collisionclicks.com.

The Service is for businesses and is not directed to children under 16. We do not knowingly collect their data.

We may update this policy as the Service changes. If a change is significant, we will notify you by email or in the app before it takes effect.

CollisionClicks, Web-Est, LLC
12884 S Frontrunner Blvd, Ste 220
Draper, UT 84020
Email: support@collisionclicks.com
Phone: (888) 932-3780